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About Us

At Mindray C1, we specialize in providing high-quality AED defibrillators for emergency situations. Our products, including the fully and semi-automatic Mindray C1 models, ensure that you are prepared to respond effectively in critical moments. With a commitment to excellence and customer support, we offer comprehensive solutions for both individual and organizational needs.

Our Services

Sales of Mindray C1 AED Defibrillators

We offer competitive pricing on both fully and semi-automatic AED defibrillators, ensuring you have access to life-saving technology.

Technical Support and Training

Our team provides ongoing support and training to ensure you and your staff can use the AEDs effectively.

Custom Package Solutions

We create tailored packages for organizations based on their specific needs and requirements.

Maintenance and Servicing

We offer expert maintenance services to ensure your AEDs are always in optimal condition.

Regulatory Compliance Consultation

We guide you through the requirements for AED placement in workplaces and public areas.

24/7 Customer Support

Our support team is available around the clock for any inquiries or urgencies.

Testimonials

What Our Customers Say

The Mindray C1 AED is user-friendly and reliable. We feel safer having it in our workplace! - Sarah J., Office Manager

What Our Customers Say

Exceptional customer support and training. Highly recommend Mindray C1! - Mark T., Safety Officer

What Our Customers Say

The best investment we made for emergency preparedness. Easy to use! - Lisa M., Health Coordinator

FAQs

It is a portable medical device used in emergencies when someone experiences sudden cardiac arrest (their heart suddenly stops beating effectively). The AED quickly analyzes the heart’s rhythm and, if necessary, delivers an electric shock (defibrillation) to help restore a normal heartbeat.

Key points about AEDs:

  • Automated: The device guides the user with voice and visual prompts, so even people with no medical training can use it.
  • External: It is applied outside the body, using adhesive electrode pads placed on the chest.
  • Defibrillator: Its purpose is to reset the heart’s electrical system when life-threatening arrhythmias (like ventricular fibrillation or pulseless ventricular tachycardia) occur.

AEDs are commonly found in public places like airports, schools, shopping centres, gyms, and workplaces because early defibrillation dramatically increases the chances of survival.

The Mindray BeneHeart C1 is a Semi‑Automatic Automated External Defibrillator (AED) tailored for both trained and untrained rescuers. Here's a breakdown of its operation and standout features:


1. User Guidance via ResQNavi™

When activated, the device immediately provides voice prompts and visual cues, guiding the user through:

  • Opening the lid
  • Removing and applying the electrode pads
  • Checking responsiveness and breathing
  • Initiating CPR with a built-in metronome
    This adaptive guidance adjusts based on the rescuer’s experience level for clear assistance during emergencies.

2. Adult / Paediatric Mode

The C1 includes a pre-connected pad set that covers both adults and children. A simple switch toggles between modes, avoiding the need to swap pads during a critical moment. 

3. Fastest Time to First Shock with QShock™

Mindray’s QShock™ technology speeds up life-saving action:

  • ECG analysis completes in about 5 seconds
  • Simultaneous pre-charging ensures readiness
  • Enables the first shock to be delivered in under 8 seconds
    This quick response is vital—every second counts during cardiac arrest.

4. High-Energy 360 J Biphasic Waveform

The device delivers escalating shocks—starting around 200 J, followed by 300 J, up to a powerful 360 J biphasic output depending on the rhythm and match to guidelines like AHA/ERC for better efficacy.

5. Durability & Low Maintenance

Built to last and be ready:

  • Rated IP55 for dust and water resistance
  • 1.5m drop-tested (on six sides) to withstand rough handling
  • Pads and battery last around 5 years, reducing upkeep
  • Includes auto self-tests and remote monitoring via AED‑Alert™ 2.0 (with optional 4G/Wi‑Fi), sending alerts for maintenance reminders, device use, or movement outside geographic boundaries.

6. Semi-Automatic Operation

As a semi‑automatic AED, after voice-guided steps and rhythm analysis, the user must press a button to deliver the shock. This contrasts with fully automatic models that deliver the shock without user intervention.

No — you do not need formal training to legally use an AED in Australia (or most other countries).
AEDs are designed to be used by any bystander in an emergency. The device itself gives step-by-step voice and visual prompts, guiding the rescuer through pad placement, analysis, and (if needed) delivering a shock.

In fact, Australian Good Samaritan laws protect people who attempt to help in good faith during a cardiac arrest, even without training.

👩‍⚕️ Why Training is Still Strongly Recommended

While training is not required, it makes a big difference:

  • Confidence under pressure — people who have practised are more likely to act quickly.
  • Better pad placement — speeds up shock delivery and avoids delays.
  • Effective CPR — AEDs prompt CPR, but training ensures the rescuer delivers correct depth, rate, and technique.
  • Workplace compliance — some organisations (especially high-risk industries) require accredited training to meet Work Health and Safety (WHS) obligations.

Most training in Australia is included as part of a HLTAID009 Provide CPR or HLTAID011 Provide First Aid course, where participants get hands-on AED practice.

🔑 Bottom Line

  • Anyone can use an AED — no training required.
  • Training makes use faster, more confident, and more effective, especially when combined with CPR.
  • Best practice: workplaces, clubs, and community groups with AEDs should arrange regular refresher training for staff or volunteers.

You can purchase Mindray C1 AED defibrillators directly from our website or contact us for more information.

The Mindray C1 AED comes with a comprehensive 8 year warranty on the defibrillator. The batteries and pads have a lesser warranty.

We recommend regular maintenance checks to ensure the AED functions properly. Our service team can assist you with this.

Contact Us